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Privacy Policy

American Raccoon (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.americanraccoon.com], or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party providers)

Non-Personal Information:

  • IP address

  • Browser type and version

  • Device type

  • Referring website or pages visited

  • Time spent on site and usage data

2. How We Use Your Information

We use the information we collect to:

  • Process orders and payments

  • Deliver products and services

  • Respond to your inquiries and customer service requests

  • Send promotional emails and updates (if you opt-in)

  • Analyze website usage and improve our site experience

  • Prevent fraud and ensure site security

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners, analytics services)

  • Legal or regulatory authorities when required by law

  • Marketing platforms like Google or Facebook (only if you consent)

4. Your Rights and Choices

You may:

  • Opt out of marketing emails at any time by clicking “unsubscribe”

  • Request access, correction, or deletion of your personal data

  • Disable cookies in your browser settings

  • Contact us regarding any privacy-related questions or concerns

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee absolute security.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn we have collected personal information from a child, we will delete it immediately.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.