Thank you for shopping with American Raccoon. This Shipping Policy outlines how and when your order will be processed and delivered.
Processing Time: Orders are typically processed within 2–4 business days (excluding weekends and holidays) after payment is confirmed.
Custom or Bulk Orders: Processing times for custom, school-branded, or bulk orders may vary and will be communicated directly upon order confirmation.
We offer several shipping options at checkout. Estimated delivery times vary by location and selected service:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–7 business days |
| Expedited Shipping | 2–3 business days |
| Overnight Shipping | 1 business day (if available) |
Note: Delivery estimates do not include processing time.
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Free shipping may be offered on qualifying orders as part of promotions.
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking number to become active.
At this time, American Raccoon only ships within the United States and U.S. territories. For international inquiries or bulk school orders, please contact us directly as indicated in your order receipt.
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
Weather conditions
Carrier disruptions
Incorrect or incomplete shipping addresses provided at checkout
If your package is significantly delayed or lost, please reach out to us and we’ll work with the carrier to resolve the issue.
Customers are responsible for ensuring all shipping details are accurate. We are not liable for packages delivered to incorrect addresses due to customer error.
If you have any questions about your shipment, contact our support team in the method outlined in your purchase receipt